Obligation to serve

英文Obligation to serve

中文 (征集中)


The requirement that a utility provide electric service to any customer who wants that service and has the means to pay for it. In some cases, it extends to include customers who need that service but are unable to pay for it. Traditionally, utilities operating as regional monopolies have been placed under an obligation to serve as a means of insuring universal access to essential services. Where this obligation is imposed by regulation or a negotiated agreement, it is usually accompanied by an additional obligation to make a suitable quantity and quality of energy available to its customers. Obligation to serve is not a universally-applied concept; not all customers in deregulated markets may be entitled to receive the service they received under regulation, and in fact customers in some regions may not be entitled to any type or quality service



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